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VA Veterans First Verification Program Transformation

From: Vendor Information Pages [vip@va.gov] Sent: Friday, August 05, 2016 11:59 AM
Subj: Update to VCMS Shut Down Dates

ATTENTION UPDATE: The VA Veterans First Verification Program is undergoing a transformation in response to feedback provided by Veteran-Owned Small Businesses. The modifications and enhancements will result in significant changes to our application process to improve the Veteran experience as we establish MyVA Verification. The changes also will involve our management information system for the Vendor Information Pages (VIP). The magnitude of these changes compels us to take VIP off-line commencing 8 a.m. on Thursday, August 11th until 8 a.m. Monday, August 15th.

During the period VIP is off-line, firms will not have access to their profile and CVE will not be able to process applications. Firms will not be able to commence the reverification process or submit a change request to modify any aspect of the firm’s profile/status; and CVE will be unable to accept new verification applications. For this reason, we strongly encourage firms whose eligibility expires before October 15, 2016, and firms that desire to submit a request, to update any aspect of its status/profile as soon as possible because CVE will not be able to grant any extensions of eligibility due to the temporary hiatus in verification processing. Additionally, CVE recommends firms interested in submitting a verification application to do so as soon as possible. During the VIP outage, the CVE Call Center/VA OSDBU Help Desk will continue to be available to assist callers with information only. Contact 1–866–584–2344; 8 a.m.—8 p.m., Monday through Friday.

When VIP is back online and we have completed the modifications and enhancements mentioned earlier, you can expect the MyVA Verification Process to provide an improved Veteran experience in keeping with the principles of MyVA established by Secretary Robert A. McDonald. VA OSDBU remains committed to focusing on the Veteran and being an organization that fulfills the values of ICARE: Integrity, Commitment, Advocacy, Respect, and Excellence.

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